The 3,000 strong team of paid staff and volunteers was responsible for services to 6,301 accredited press and photographers.
As well as venue media centres in each venue the team planned and managed a 31,000 square metre Main Press Centre that was open 24/7 and was home to 81 private offices for international news organisations. 3,052 rooms were reserved by media, over 14,200 news stories were published by the Olympic News Service and nearly 13,300 physical cables were installed for the media internet connectivity.
Olympic firsts / innovations included providing cabled internet connectivity for media at every media and photo workroom desk and every tabled tribune position, free remote printing and a media info system (myInfo+) available on laptops for the first time.
Andrew worked as part of the Press Operations team, as the Venue Media Manager for two of the purpose-built Olympic venues, for the sports of canoe slalom and mountain biking, and then as Venue Photo Manager for the Paralympic Games at the equestrian venue.
Jayne also spearheaded a partnership with Sheffield Hallam University in England, developing three custom built modules to sit within university degree courses. The modules provided students with useful, real-life experience and knowledge; and provided the team with 150 well-trained and capable volunteers at Games time. Those modules live on and have enabled students to work on multiple major events since London 2012 and both Jayne and Andrew have given guest lectures to the SHU students. Jayne was also honoured with a Doctorate from the University for her groundbreaking work.